Privacy Policy | Accessible Health & Wellness Solutions

Important Notice Regarding Text Messaging Data

Accessible Health & Wellness Solutions (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, and physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information:

IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests
Appointment details and preferences
Service history and feedback

2. How We Use Your Information

We may use collected information for:

Providing and improving our services
Processing transactions and payments
Communicating with you about your inquiries, appointments, services, and promotions
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in.
We maintain timestamped records of opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws.

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying STOP.
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
Opt-out requests are processed promptly.

Message Frequency & Content:

Message frequency varies based on your interactions with our business.
Messages will be directly related to the services you have requested.
We do not send promotional content without appropriate consent.

Help & Support:

Reply HELP for assistance or contact us at michaelsshelli@gmail.com.

Customer support is available during regular business hours.

Carrier Information:

Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted when necessary to provide our services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information in the following circumstances:

Service Providers:

Third-party vendors who assist in our operations, such as payment processing and appointment scheduling
SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
Service providers that assist us in operating our website or delivering requested services

Service providers are expected to maintain appropriate confidentiality and security protections.

Legal Compliance:

We may disclose information if required by law, legal process, or when necessary to protect our rights, including in response to valid law enforcement requests or court orders.

Business Transfers:

Information may be transferred in connection with a merger, acquisition, reorganization, or sale of business assets. In such cases, personal information will remain subject to applicable privacy protections.

The categories above exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except aggregators and providers involved in delivering text messaging services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information. These measures may include:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Security assessments and system updates
Data protection procedures
Breach notification protocols in accordance with applicable laws
Secure backup and recovery procedures

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect personal information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Analyze website traffic and user behavior
Remember user preferences
Improve website functionality and user experience
Measure the effectiveness of our services and website

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain website features.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

Access, update, or request deletion of your personal information
Opt out of marketing emails by clicking the “unsubscribe” link included in our emails
Opt out of SMS messages by replying STOP
Request information about how we process your personal information
Withdraw consent for future communications
Submit questions or concerns regarding the handling of your personal information

To exercise these rights or submit a privacy-related request, please contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Accessible Health & Wellness Solutions is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy applies only to information collected by Accessible Health & Wellness Solutions.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements.

The latest version will be made available on our website with an updated effective date. When appropriate, we may provide additional notice of significant changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Accessible Health & Wellness Solutions

Phone: (518) 478-5852

Email: michaelsshelli@gmail.com

Website: https://ahws.vibepreview.app/

By using our website and services, you acknowledge this Privacy Policy.